Upside Group has been writing franchise manuals and complete franchise documentation suites for decades and we take pride in the detail and accuracy of our documents. Our materials are thorough and engaging to ensure they cover the important topics laid out in an engaging way to ensure high franchisee usage.

Upside Group’s proprietary franchise documentation is drafted to ensure it addresses all the key aspects of your franchisees needs from pre-training to startup and into maturity. Our documentation is divided to cover each key topic while not bogging down the franchisee with clunky old “operations manuals,” so often used in the industry. All our materials are detailed, comprehensive, graphical, and interactive to ensure franchisees will find them engaging, valuable and easy to use.

In addition, Upside’s franchise documentation is built to be utilized electronically and delivered on an intranet system. This allows you to update materials as needed and ensure your franchisees will always have the most up to date materials. By using an intranet system, franchisors can track usage of the franchise documentation suite while franchisees can access the materials with a few clicks of their mouse on a tablet, desktop, laptop, or smart phone. With increased usage, franchise support costs drop, and more royalty revenue moves to the bottom line.

Upside group uses many of today’s innovative management software to drive further compliance and usage throughout the franchise network. Because Upside Group’s franchise manuals are drafted to be used electronically and updated easily, they integrate easily with today’s management software.

Royalties are the lifeblood of a quality franchise system and too many franchisors fail to make the connection between franchise documentation, franchise support, and royalties. If your franchise training and franchise operations documentation are lacking, it quickly results in reactive franchise support, which is expensive and quickly eats up precious royalty revenue. While many consulting firms and franchisors view franchise documentation as a necessary evil, Upside Group sees franchise manuals as a fantastic opportunity to supply your franchise partners with the tools and information they need proactively, thus eliminating expensive and frustrating reactive support.

Upside Group’s proprietary franchise documentation is drafted to ensure it addresses all the key aspects of your franchisees needs from pre-training to startup and into maturity. Our documentation is divided to cover each key topic while not bogging down the franchisee with clunky old “operations manuals,” so often used in the industry. All our materials are detailed, comprehensive, graphical, and interactive to ensure franchisees will find them engaging, valuable and easy to use.

In addition, Upside’s franchise documentation is built to be utilized electronically and delivered on an intranet system. This allows you to update materials as needed and ensure your franchisees will always have the most up to date materials. By using an intranet system, franchisors can track usage of the franchise documentation suite while franchisees can access the materials with a few clicks of their mouse on a tablet, desktop, laptop, or smart phone. With increased usage, franchise support costs drop, and more royalty revenue moves to the bottom line.

Upside group uses many of today’s innovative management software to drive further compliance and usage throughout the franchise network. Because Upside Group’s franchise manuals are drafted to be used electronically and updated easily, they integrate easily with today’s management software.